We collect and hold information only so that we can deal with enquires and bookings and occasionally relevant marketing. We do not share your information with any 3rd party and our website is secured with HTTPS.
Paul Courtney Clarke is proactive with regard to user-privacy and ensures that necessary steps are taken to protect the privacy of everyone visiting the website. This website complies to all UK national laws and requirements for user privacy.
In order to provide our service paulcourtneyclarke.com may store data that you provide us with including your name, address, payment details, linked software details, and potentially other relevant information in order to do the work you have asked for, provide you with products or services you’ve requested, communicate with you, and bill you accordingly. This information is usually collected as part of your product purchase or registration process with us.
Depending on the service you have from us, your data may be stored by suppliers acting on our behalf. These suppliers include:
- Web hosting companies
- Payment processors
- Email contact services
- Product delivery services
Your consent to this sharing of data with our suppliers is assumed and allowed by the Law as essential to the provision of our service. Only people who need to see your data in order to do their jobs will have access to it, and only so far as delivering the service to you.
We will avoid unnecessarily storing your personal data outside of the European Union, but in some circumstances this may be outside of our control or an integral part of our service delivery.
In line with data protection laws
www.paulcourtneyclarke.com assumes the role of Data Controller, responsible for keeping your personal data safe, and ensuring that our suppliers process it under their legal obligations.
We are required by Articles in the General Data Protection Regulations to provide you with the following information as part of this Privacy Notice.
Rights to object – You have the right to object to some or all the information being processed under Article 21. Please contact the Data Controller. You should be aware that this is a right to raise an objection, that is not the same as having an absolute right to have your wishes granted in every circumstance.
Purposes of data – We collect the data required to deliver the service or product you have requested from us. From time to time we may use some of this data to inform you about products and services from www.paulcourtneyclarke.com or from our partners. If we do send you marketing information like this it will always be with your consent.
Right to access and correct – You have the right to access the data that is being stored and have any inaccuracies corrected.
Retention period – The data we store as part of service and product delivery will be stored for at last as long as we are working with you. After our work is concluded with you we will securely retain the data as part of our internal financial record, and to maintain our system integrity. We will do this under the regulations of UK law.
Right to Complain – You have the right to complain to the Information Commissioner’s Office, you can use this link https://ico.org.uk/global/contact-us/ or calling their helpline Tel: 0303 123 1113 (local rate) or 01625 545 745 (national rate) There are National Offices for Scotland, Northern Ireland and Wales, (see ICO website)
If you have any queries about this Privacy Notice or would like to access to the data we store on you, please contact Paul Courtney Clarke by emailing firstname.lastname@example.org.
Opting-out. You can set your browser to not accept cookies, but this may limit your ability to use our website. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.
CONTACT & COMMUNICATION
If you contact this website and/or its owner you do so at your own discretion and provide any personal details requested at your own risk. Personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 2018.
Contacting us by email or telephone. If you contact us by email or telephone we will keep your details so that we can best deal with your enquiry. We will use this to contact and have ongoing correspondence with you and may occasionally, and only with your express permission, email you about our coaching in the form of an e-newsletter from which you can unsubscribe either via the link at the bottom of the email or contacting us on email@example.com.
Newsletter Sign-up. If you sign up to our e-newsletter we collect your name and email address and will email you offers and updates about our coaching from which you can unsubscribe either via the link at the bottom of the email or contacting us on firstname.lastname@example.org.
Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 2018 and the GDPR.
No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 2018 you may request a copy of personal information held about you by this website’s email newsletter program. A small fee may be payable in some circumstances. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.
Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity may be tracked and stored in a database for future analysis and evaluation. Such tracked activity may include but not be limited to: the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity. This information is solely used to refine future email campaigns and supply the user with more relevant content based around their activity.
In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003, subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.
Website forms. We collect your details via booking forms for initial calls, tasters, 121 coaching, groups, events and so forth. We will use this to fulfil our agreement with you and have ongoing correspondence where necessary and may occasionally email you about our coaching in the form of an e-newsletter from which you can unsubscribe either via the link at the bottom of the email or contacting us at email@example.com.
Every effort has been made to ensure a safe and secure form to email submission process – but users are advised that using such a form is done at their own risk. Your details are not passed on to any third parties.
INFORMATION SHARING & DISCLOSURE
paulcourtneyclarke.com does not rent, sell or share information about you (including personally identifiable information) with other people or non-affiliated companies, except to provide products or services that you have requested, when we have your permission. We have physical, electronic and procedural safeguards that comply with our legal obligations to protect information about you. Additionally, we will provide information about you in the following circumstances:
- to provide the information to trusted partners who work on behalf of or with us under confidentiality agreements. These companies may use such information to help and communicate directly with you (to the extent consented by you). However, these companies do not have any independent right to share this information.
- to respond to subpoenas, court orders, legal process or to any legitimate request by authorities with which compliance is required, or
- to establish or exercise legal rights or defend against legal claims.
This is by no means an entire list of your user rights in regard to receiving email marketing material.
VISITOR MATERIAL AND CONDUCT
We reserve the right to edit and/or remove, in whole or in part, material uploaded to this site without notice.
You are prohibited from posting or transmitting to or from this Website any material that is
- threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience;
- for which you have not obtained all necessary licences and/or approvals;
- which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other country in the world; or
- which is technically harmful (including without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).
You may not misuse the Website (including, without limitation, by hacking).
We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of the above legal constraints.
Third party integration. Our website uses third party services to help us manage and promote our website. Our analytics are provided by Google Analytics and SiteGround and contain anonymous data, our mail-list is managed by Mailchimp containing names and email addresses and our enquiry back up is held by Google Drive containing the contents of the form fields submitted. Please click the links to see the privacy policies of these services.
Paulcourtneyclarke.com looks to include only relevant, safe and quality external links. However users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. We cannot guarantee or verify the contents of any externally linked website. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links.